Important Update: Changes to Our Payment Methods

Dear Valued Customers,

We hope this message finds you well. We are writing to inform you of a recent change to our payment processing system that may affect your shopping experience with us.

As of 25 July, the previous payment provider, PayPal, has suspended our account due to [sales of certain drugs or drug-related items]. While we work diligently to resolve this matter, we want to ensure uninterrupted service for all our customers.

We now have opened a new PayPal account, but can't enable PayPal checkout yet, so you can't checkout online now, we'll send a payment request to get your payment.

Additionally, we also accept payment methods like:

• Alipay
• WeChat Pay
• Bank Transfer

You can visit https://buychinesemedicine.com/pages/payment for details of the payments.

We sincerely apologize for any inconvenience this may cause and appreciate your patience as we navigate this temporary adjustment. If you encounter any issues during checkout or have questions about payments, please don’t hesitate to contact our customer support team at tcm@buychinesemedicine.com.

Thank you for your continued trust and support. We remain committed to delivering a seamless shopping experience and look forward to serving you again soon.

Warm regards,
buychinesemedicine.com